Articles on: Orders

What does my order status mean?

  • Received: Order placed, pending intake from our team.
  • In Progress: The order has been assigned to a translator.
  • In Review: You can review your translation and make revision requests if necessary.
  • Approved (If Applicable): Pending an add-on service
  • Completed: Order Completed
  • On Hold: Contact us to release your order hold. The purpose of your order hold is unique to your order.
  • Refunded: Your order has been canceled and refunded.

Updated on: 15/09/2022

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