> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.immitranslate.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What does my order status mean?

* Received: Order placed, pending intake from our team. 

* In Progress: The order has been assigned to a translator.

* In Review: You can review your translation and make revision requests if necessary.

* Approved (If Applicable): Pending an add-on service

* Completed: Order Completed

* On Hold: Contact us to release your order hold. The purpose of your order hold is unique to your order.

* Refunded: Your order has been canceled and refunded.