> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.immitranslate.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I cancel my order?

[Contact us](/en/article/contact-us-v0sxiv/) immediately to cancel your order. With short turnaround times, we start translating quickly. Translations that are not in progress can be refunded. Any other [order status other than "created"](/en/article/what-does-my-order-status-mean-1imbvze/) is decided on a case-by-case basis.